Technical Writer



Marketing & Communications, IT
Posted on Wednesday, June 12, 2024

About us:

Syndica is creating the Cloud of Web3. We supply the most critical applications in Web3 with enterprise-grade RPC infrastructure and developer tools tailored for the Solana ecosystem. Joining our team means you'll be held to a high standard, technically challenged, and grow close to a group of individuals passionate about building new infrastructure technologies.

We are backed by strategic partners, investors, and advisors who are all-in on our mission: Chamath Palihapitiya of Social Capital, Steve Jang of Kindred Ventures, Joe McCann of Asymmetric, Jump Crypto, Coinbase Ventures, Solana Ventures, Circle Ventures, and many more.

About you:

  • You are a talented technical writer with a knack for writing about complex new technologies.

  • You have 3+ years of experience in technical writing and/or total technical experience.

  • You have experience creating technical social media content and building world-class documentation resources.

  • You have an ability to learn new tools quickly and apply that knowledge to create engaging content for readers.

  • You hold a bachelor's degree in a relevant field or equivalent practical experience.

Standout experience:

  • Experience as a developer or working with APIs

  • Experience creating educational content in the Web3 ecosystem

  • Experience working at a SaaS company and delivering on product use-cases for customers

  • Coding knowledge, preferably Rust or Go

About the role:

As a Technical Writer, you will collaborate with other engineers to design, implement, and maintain documentation, technical articles, and social media announcements, and other development-focused content.

You will pursue solutions to problems independently and iterate consistently.

Key responsibilities:

  • Generate technical, educational, and promotional content in the form of blogs, documentation, and social media posts.

  • Build expertise in Solana infrastructure implementations and ecosystem technical trends. In other words, have a finger on the pulse of Web3 development.

  • Use code samples, demos, and sample applications to showcase the capabilities of our platform and assist developers in their integration efforts.

  • Explain complex topics in a way that’s practical to the intended audience.

  • Collaborate and partner with the product, developer relations, and growth teams to create enterprise-grade technical documentation and blog posts.

  • Synthesize various internal and external resources to develop a clear strategy for the intended content.

  • Continuously update and improve existing documentation based on user feedback, platform updates, and industry best practices.

  • Advance Syndica and the industry by envisioning and developing innovative methods for delivering, creating, analyzing, and engaging with technical content.

What does success in this role look like?

  • In three months, you have become our go-to technical writer, owning all aspects of technical writing for the organization.

  • In six months, you have earned the team's trust, delivered tasks with minimal guidance, and are helping to mentor engineers effectively on all facets of technical writing best practices.

  • In twelve months, you have established a cadence of predictable, on-time delivery of best-in-class technical documentation and content.